Zeno is Unmind’s resident chat bot - he's here to help steer you through the platform and he can signpost you to additional support if you need it. Do bear in mind that Zeno is still learning so if you get a slightly unusual response from him, please don't take it personally!
It's also important to know that Zeno is not a real person but he can connect you with a human should you need technical assistance or further information. If you send feedback or have a technical query, our User Support Team will be in touch within 1 working day.
Otherwise, Zeno simply tries to brighten your day and ensure you're getting the best out of Unmind's features.
Fun Fact: Zeno was considered the founder of Stoicism. He once said the reason we have two ears and one mouth is that we should listen more than we speak. Wise man!
If you have any more questions, please contact firstname.lastname@example.org and (if relevant to your question) provide as much detail as possible (including your name, organisation, and any additional details that may help us investigate).
Our office hours are 9:00-18:00 UK time, and we aim to respond within 24 hours (excluding weekends and holidays).