To edit your profile click on the circular avatar in the top-right corner of the main page and then click “Settings” in the side menu that appears. From there you can access the “Profile & Account” page to update your personal details, photo and a range of other items.

If you’re still stuck, please contact and provide as much detail as possible (including your name, organisation, and any additional details that may help us investigate).

Our office hours are 9:00-18:00 UK time, and we aim to respond within 24 hours (excluding weekends and holidays).

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