Firstly, please check the spam or junk folders of your email account - sometimes activation emails can accidentally end up in there. Please note that verification emails can sometimes take 5-10 minutes to arrive.

Otherwise, please make sure you have typed in the correct email address - by checking the 'Email sent' page after you submitted your registration.

If you still cannot see it or realise you've typed in the wrong email address, please contact and provide as much detail as possible (including your name, organisation, and any additional details that may help us investigate).

Our office hours are 9:00-18:00 UK time, and we aim to respond within 24 hours (excluding weekends and holidays).

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