Firstly, please check the spam or junk folders of your email account - sometimes activation emails can accidentally end up in there. Please note that verification emails can sometimes take 5-10 minutes to arrive.

Otherwise, please make sure you have typed in the correct email address - by checking the 'Email sent' page after you submitted your registration.


If you still cannot see it or realise you've typed in the wrong email address, please contact support@unmind.com and provide as much detail as possible (including your name, organisation, and any additional details that may help us investigate).

Our office hours are 9:00-18:00 UK time, and we aim to respond within 24 hours (excluding weekends and holidays).

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