What you need to enter to sign-up depends on your organisation but you will know from the registration form what is needed.

We ask for either Work Email Address or Employee/Payroll ID depending on your organisation.

This is for the safety of your data and ensuring everyone on the platform is an authentic member of your organisation.

If you don't have a Work Email Address or know what your Employee/Payroll ID is – please contact your HR team. 

Some organisations use Voucher Codes for employees without a Work Email. Please contact your HR team if you can see the option of entering a Voucher Code but don't know what yours is.


If you’re still stuck, please contact support@unmind.com and provide as much detail as possible (including your name, organisation, and any additional details that may help us investigate).

Our office hours are 9:00-18:00 UK time, and we aim to respond within 24 hours (excluding weekends and holidays).

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