I'm stuck – technical support articles

Answers and explanations for common technical support questions...

Daisy Corfield avatar Camille Belliat avatar Ry Morgan avatar +1
12 articles in this collection
Written by Daisy Corfield, Camille Belliat, Ry Morgan and 1 other

I have an account but can't login, help!

What to do if you have an Unmind account but can't login
Daisy Corfield avatar
Written by Daisy Corfield
Updated over a week ago

I need help with the app!

Can't login or having app issues – get help here...
Daisy Corfield avatar
Written by Daisy Corfield
Updated over a week ago

How do I delete my account?

Leaving us already? Read more here.
Camille Belliat avatar
Written by Camille Belliat
Updated over a week ago

I'm really, really stuck!

Still can't login? Please read for some further advice and if in doubt, get in touch!
Daisy Corfield avatar
Written by Daisy Corfield
Updated over a week ago

I’ve forgotten my password…

What to do if you can't remember your password
Ry Morgan avatar
Written by Ry Morgan
Updated over a week ago

Why with the session timeout?

The reasons why we log you out after a period of inactivity
Nick Tong avatar
Written by Nick Tong
Updated over a week ago

Something doesn't look right – content seems misplaced or missing?

What to do if the site seems broken or buggy
Ry Morgan avatar
Written by Ry Morgan
Updated over a week ago

What desktop browsers does Unmind support?

Which web browsers does Unmind support?
Nick Tong avatar
Written by Nick Tong
Updated over a week ago

Device recommendations

What are the minimum requirements to run the Unmind app on my mobile device?
Nick Tong avatar
Written by Nick Tong
Updated over a week ago

Why can’t I see the Praise functionality?

I heard about Praise but can't find it on the platform – why?
Ry Morgan avatar
Written by Ry Morgan
Updated over a week ago

How to enable, disable, or clear your browser's "Web Storage" cache

Nick Tong avatar
Written by Nick Tong
Updated over a week ago

I can't find what I'm looking for!

What to do when the FAQs fall short of an answer.
Camille Belliat avatar
Written by Camille Belliat
Updated over a week ago