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At Unmind, we believe everyone has the right to a healthy mind. We're on a mission to empower employees to proactively measure, understand, and improve their mental wellbeing.

Unmind is a well-being workplace platform available on both web and mobile. We work with world-class experts to create bite-sized and interactive courses for proactively looking after mental health.

Whether it's improving sleep, nurturing relationships, reducing stress, or managing anxiety – there's something for all areas of life.

If you are interested in partnering with Unmind, please reach out to our team by requesting a demo of the Unmind app.

Information about Unmind in other languages

Unmind’s content is available in English (AU, UK or US), French (France), Spanish (LATAM), Portuguese (Brazil), Simplified Chinese and German (Germany) at this moment in time, but it’s crucial to note that our frameworks, methodologies, and tools are globally applicable - Unmind can be and already has been of great benefit to employees across the world.

We are extremely passionate about translating our platform into other languages at some point in the near future and will make formal announcements for each language we implement. 

Want to try Unmind in another language?

Check our article How do I change my language? 

If you have any feedback around this, find out how to get in touch with us here.

This article will guide you through the Slack app installation process: 

1. On the left hand Nav of Slack, scroll down to ‘Apps’

2. Click ‘manage’

3. Click ‘browse apps’

4. Search and click ‘Unmind’

5. On the ‘Home’ tab, click ‘Connect your account’

6. You’ll then be taken to the Unmind app - where you’ll need to sign in if you’re not already

7. After signing in, you’ll be taken to the ‘Integrations’ page

8. Click ‘Connect’

9. Accept the Slack permissions

10. You’ll then head back to Slack, and if you move on to the ‘Messages’ tab, then back to ‘Home’, you’ll see our homepage

⚠️  Please note once you have linked your account, you won’t be able to unlink it. We have yet to implement unlinking functionality, but it is coming in the near future.

If you have any questions or feedback, you can get in touch with us here.

What are Courses?

Unmind Courses are programs designed to help develop your understanding of key mental health topics and your wellbeing. These are broken down into small chunks that require a maximum of 10 minutes out of your day.

You can get a good idea of how long a Course will take to complete on its overview page (accessible by clicking on the Course name).

The number of sessions gives you an indication of how many days you will spend learning, but depending on the course it may take you longer to complete. This is because many of our Courses encourage you to take time out between days to put what you've learnt into practice.

Where do I start? 👶

Our content is organised into 6 categories to help give you an idea of what you want to focus on. If you're not sure where to start, we'd recommend our Foundations.

Alternatively, you can complete a Wellbeing Questionnaire, the results of which will guide you to the courses that are most relevant to your wellbeing.

How does it work? 🤔

At the beginning and end of each course, we'll ask you a set of questions to help you monitor your progression as you work through the Courses.

Once you've completed the first initial questionnaire, you will be greeted by a wealth of video and audio content as well as in-the-moment exercises to help you understand the particular topic of the course you're working through. 

At the end of each course, we will ask you the same set of questions presented at the start of the course. These are designed to measure your understanding and application of the topics presented in the course, and allow you to see the change it has had on you.

How do I view my progress? 🤓

You can view your progress throughout and upon completion of a course. To view your progress while you are working on a course, click the PROGRESS tab. Here, you will be able to review your learnings and re-visit previous segments of the course.

To navigate between the sessions, swipe right or left to move forward and back into the course content.

Once you've completed a course, you can go to the REVIEW tab from the course's overview page to view how your overall understanding has changed.

For each question, you'll see how you answered before and after the course, with the coloured circles representing where you put yourself on the scale.

If you have any feedback or questions around this, you can get in touch with us here.

Measure your wellbeing using our Track feature, designed by specialist clinical psychologists and validated by expert statisticians.

Using the Track feature allows you to capture the core areas of wellbeing and helps identify those that need the most attention. Tracking your mood helps you measure your progress, spot trends and make informed choices about how to boost your mental wellbeing.

⚠️ Please note ⚠️
It is only possible to complete a Wellbeing tracker once every two weeks.

Getting started 👶

To access the Wellbeing section, click on the Track button located at the bottom right of your screen. If you're using the desktop version, you can find it in the top middle instead.

Once you've clicked on Track, look for the Get started button within the Wellbeing section.

You will be taken through a series of questions designed to measure the core areas of your wellbeing such as, Health, Happiness, Connection and Fulfilment. 

Search is now live!

We know time is precious, so Unmind has launched Search, which is designed to help you find the content you’re looking for at any given moment. We know how vital it is for our users to be able to search for helpful content that’s quick and easy to find.

You can now use Search to find content (Shorts, Courses & Collections) with accuracy, speed and visibility. This feature is available on the mobile app and desktop.

To use Search, go to the Explore screen and find the search toolbar at the top of the screen. Start typing and you’ll see the results that match your search.

Will my search history be shared with my employer?

No. We will never share any of your searches with your employer on any occasion. All information relating to your Unmind account is kept secure and confidential. You can find out more information on how we handle your data in our privacy policy.

I’m a Manager. Can I search for content within the Made for Manager subcategory?

Yes! If you are a Manager, Manager content will be returned to you if it’s something you search for, just like any other content available.

If you have any questions or feedback, you can get in touch with us here.

What to do if you don't know your employee ID 🤔

We don't have this information available to us at Unmind. We would recommend that you reach out to your HR team and they should be able to confirm what your employee ID is.

Once you have obtained your employee ID, if you get an errors when entering it when prompted, please see our article My Employee ID is not recognised for more information on why this could be happening and next steps to take. 

Other articles on our Knowledge Base you might want to check out:

• How do I sign up to Unmind?
• What details do I need to sign up?

If you need any more help, find out how to get in touch with us here.

What to do if you're getting this error message