I’ve received a session request. Now what?

If you have chosen not to make your calendar directly available for clients to book, prospective clients can send you a session request through the platform. When a client sends a request, you can view it in Unmind Connect under Appointments > Requests.

To find the client's contact details, navigate to the Clients page. Additionally, you will receive an email from Unmind containing the client's contact details and a message from them.You will need to contact the client within one business day to share your availability and organise a session time that suits both parties.

Once you have agreed on a time for the session, you can book it in your calendar by following the steps outlined in this article.

If you have any further questions around this, you can get in touch with us here.