Troubleshooting your browser Troubleshooting your browser

Troubleshooting your browser

Chen Jean-Tavernier Chen Jean-Tavernier

Potential steps to solve a technical issue on the Unmind website

️ ⚠️ Please note ⚠️ ️

Before you try any of these steps, please check that your browser is supported.

Zoom out from the page 🔍

If you're zoomed in too far, this can cause our platform to not display properly.

Clear your browser's cache 🗑️

If you're not sure how to do this, please visit the following external website.

Enable cookies and Javascript 🍪

Our site requires web browser cookies and Javascript to be enabled. You can usually enable these in your browser's settings under history, security, or privacy.

Disable anti-virus software/browser extensions🛡️

Anti-virus software and/or browser extensions (such as ad blockers) may prevent key parts of our site from loading. You may need to temporarily disable these or adjust their settings to allow our site to run properly.

Still stuck after following these steps? Find out how to get in touch with us here.