How do I reset my password?

From the sign-in page, click on Forgot password?

Follow the instructions from here to send a password reset email to your registered email address, and follow the instructions in the email to reset your password.

Alternatively, you can try logging in password free with a magic link.

You may have to wait a few minutes before you receive your password reset email.

If you haven't received your email after a few minutes, try sending another email, making sure that:

• the email you're entering is the email address you registered with
• the company name that you are entering is the one you use to log into your account - if you're unsure of the company/organisation name to use, see What is my organisation's name?

If you're still stuck after this, find out how to get in touch with us here.